BSNL Dataone Broadband Usage Portal showing Wrong internet usage Details

Home 500 users enjoy night unlimited(which is actually morning) 2AM-8AM. The server time is supposed to reset at 2.00 AM.

What actually happens is it occurs at 2.07 on most of the days and a few days on 2.26. So a user who is not aware of this(I too was unaware till I was billed 200MB for downloading from 1.57-2.26AM.

The maximum a person can download with speeds they provide(230kbps download) would be around 40 mb. When I contacted the employees they just say nothing can be done about it and I’ll be paying the extra money. Around Rs.150+ .

I’m not going to pay. I’ll file a complaint. I’ve seen many other users facing similar problems.If you too face similar problem.Let me know. It’s a problem with BSNL and their counter. Why should i pay for it.

This problem typically occurs with users using data.bsnl.in to access their accounts. I feel the earlier one accessed via usename password dataone.in/mylogin.jsp was better at this calculation. No split timings no time problems.

The server was exactly reset. You can download the usage details excel spreadsheet from here. Note the date 20.08.09 – The day i was charged for 200MB

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Article by Mohsin Patel

Mohsin Patel has written 318 articles.

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